We are seeking an experienced Business Process Adviser familiar with regulatory or other government agency systems. In concert with other advisers and under the guidance of the ANC’s Principal Adviser, the Adviser will provide strategic advice and operational support to the ANC toward the objectives of establishing the institution of the ANC.
The Business Process Adviser will lead the design and development of operational flows and systems processes for the effective discharge of ANC’s statutory functions and duties based on the requirements of the laws and the best practices of modern regulatory framework and systems.
The main responsibilities include applying a structured process management approach to identify and define ANC’s processes and procedures, developing performance metrics, obtaining approvals, implementing the processes and procedures, and providing consultation and training to relevant regulatory units about the new or improved processes and procedures. Other duties may be assigned.
The range of regulatory processes will encompass but not be limited to licensing, certification, compliance, complaint handling and reporting as well as supporting processes such as accounting, recruitment, and internal documentation.
Application closes on Sunday 2nd March 2014. More information is available here.

Last updated: 17/02/2014.