Contact ANC
Questions, consumer complaints and scam reports are handled by ANC staff during working hours.
How to contact ANC by email
Send an email to info@anc.tl. ANC staff will reply during working hours.
- Write a short subject, for example: Complaint, Scam report, Licence question or Information request.
- Write your full name and a phone number where ANC can reach you.
- Explain your question or problem clearly: what happened, when, and which operator or service it is about.
- If you have them, attach photos, screenshots or documents (for example a bill or the scam SMS).
For a complaint about your operator, first contact the operator. If you get no answer within 15 working days, or you are not satisfied, email ANC.
ANC will never ask you for a PIN, a password or an OTP code.
